Contact Us

At Zivarex Fashion Lab, our customers are at the heart of everything we do. We strive to make your shopping experience as smooth and satisfying as possible. Whether you have questions about products, need assistance with an order, or want guidance on returns or exchanges, our dedicated customer service team is ready to help.

How to Reach Us:

• Phone: 330-397-3955

• Email: contact@zivarex.store

• Address: 14616 NW 27th Pl, Newberry FL 32669, United States

Customer Service Hours:

• Monday – Friday (excluding holidays)

• Email inquiries are typically answered within 24–48 business hours

• Phone support is available during business hours for immediate assistance

Returns, Exchanges, and Refunds Support:
If you need to initiate a return, exchange, or refund, please provide the following information to help us process your request quickly:

1. Full name used for the order

2. Order number or invoice

3. Reason for return or exchange

4. Photos of the item if it is damaged, defective, or incorrect

Our team will guide you through the process and ensure your concerns are resolved efficiently. Customer satisfaction is our top priority, and we are committed to providing a friendly, professional, and responsive support experience.